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Major Banks

Giving banks competitive advantage

 

Pepper Advantage has the credit management knowledge and technology to help major banks evolve their business models and stay competitive. The rules are changing, and as customer expectations grow and interactions evolve, so major banks need to rise to the challenge. We understand the unique issues that this throws up for incumbents with complex legacy systems.

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Trusted by leading major bank brands

Piraeus Bank
Bank of India
BBVA
NatWest Group
Bank of Greece
Bank Sampoerna
City Union Bank

Challenging the challengers

 

New companies are reinventing everything from payments and money management to lending and financial planning. Many customers expect to be able to organise their lives with the device in the palm of their hand, but Pepper Advantage also understands the value of an empathetic, human approach, and the need to build trust and loyalty.

We have robust tech icon

We have robust technology

With our rigorous and flexible technology we are able to onboard the biggest and most complex portfolios.

We have strong governance icon

We have strong governance

Our portfolio and operational reporting, data and analytics support a highly governed and compliant environment.

We take care of your brand icon

We take care of your brand

With our ringfenced teams, we adopt your brand and deliver on its service proposition. We protect and enhance reputations.

We are experienced with banks icon

We are experienced with banks

For more than a decade we have partnered with some of the biggest banks in the world, providing the infrastructure and backbone.

How we work with major banks

 

Asset classes


Residential and commercial mortgages, SME loans, asset financing and leasing, auto and consumer loans, credit cards

 

All figures represent the sum total as at 30 June 2023
Major bank clients
25
25
Assets under management (USD)
55bn
55bn
Active portfolios
202
202
Asset classes
12
12
Loans managed (since inception)
5.5m
5.5m

S&P Ranking | STRONG

We’ve maintained this rating since 2012 and have been included on S&P’s Global Select Servicer List

Drive financial efficiencies while evolving business

 

Major banks face intense pressure from new entrants. Working with Pepper Advantage will enable you to rapidly evolve digital and in-real-life services. Pepper Advantage supports major banks by providing credit management services and technologies to support the delivery of new loan products, avoiding the need to invest in loan-engine and servicing technology.

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Our approach in action

 

With intense pressure and tight margins, more and more major banks are opting to outsource services and functions.

 

With Pepper Advantage, outsourcing is an effective way to handle new challenges, including increasing consumer demands, growth in regulations and security requirements, complex portfolios, and device-style access to financial services.

We offer deep credit specialisation, experience, credibility and high levels of governance to meet your exacting standards.

  • Customer service representatives working at desk in office

    Freeing you up to succeed

    As a specialist outsourcer for over a decade, we enable our clients to redirect their resources and focus on creating the market differentiators that keep them competitive.

  • London1-IS-533839084

    Bringing years of experience

    With US$55 billion in AUM and more than 1,200 team members looking after 90 major financial services clients and 1 million end-users, we have top-level experience and credibility.

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    Offering global and local perspectives

    We’re expanding fast. More jurisdictions, more in-situ teams, wider consumer bases. It gives us a global perspective and valuable insights.

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    Delivering on analysis

    Major banks have major data – and our systems get the most out of them, with real-time analysis and actionable insights. And we operate in a tightly governed and compliant environment.

Case studies

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Company news
Pepper Advantage announces strategic investment in Thirdfort
3 minutes read time
Pepper Advantage participates in fund-raising for risk management platform Thirdfort. Pepper Advantage will incorporate Thirdfort’s digital identification, anti-money laundering (AML) and Source-of-Funds (SoF) verification into its proprietary global credit management platform.
Read more
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Case study
Bank of Cyprus
Bringing global insights to local strategy 
Pepper Advantage developed a team to support the client’s goal to meet European Central Bank targets for non-performing exposure reduction levels. Using our knowledge of the Cypriot market and nuances around security and legal challenges, we delivered a best-in-class portfolio management tool.
DataAnalytics4-IS-1299152059
Insight
Why it’s time to revolutionise credit management
Pepper Advantage is certainly generating interest. When we announced our major transformation in late March, the market response was clear – we’d tapped into a genuine need and a hunger for change.
Read more

Get the full Advantage

 

For answers to your questions and information on how Pepper Advantage’s tech-enabled business model and Credit Intelligence platform can help your business grow.

 

Our goal? To give people an edge, to help them succeed.

Talk to our experts