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Meet our global leadership team
Our leaders embody a can-do spirit, take a balanced approach to every challenge and strive to make a real impact across markets and asset classes.
We’re not big fans of hierarchies or structures that keep management separate from the rest of the company. But we do believe in the power of leadership, in setting down a vision that drives business forward, and in creating a culture that inspires everyone to be their best.
Fraser Gemmell
Group Chief Executive Officer
Fraser was part of the small team that originally started Pepper Advantage back in 2012. Today, he has full responsibility for business performance across all Pepper Advantage operations.
Anna Agafonova
Group Chief Financial Officer
Anna has been working in the finance sector for more than 20 years. Since joining Pepper Advantage in April 2022, she has taken on responsibility for the financial direction of the entire business, overseeing teams across all nine jurisdictions.
Martin Frazer
Group Chief Operating Officer
Martin has been with Pepper Advantage since 2012. As Group Chief Operating Officer, he is the executive lead on all major projects and operational activities.
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Narinder Auluck
Chief Technology Officer
Narinder is responsible for all technology solutions across Pepper Advantage and is focused on providing alignment and leadership across all our jurisdictions, to ensure we deliver high-quality solutions for our technology and cyber-related activity.
Tavona Chihambakwe
Head of Credit Investments
Tavona is in charge of making credit investments in support of Pepper Advantage’s servicing activities across all its jurisdictions, ensuring that investment are made in line with a coherent strategy for capital consumption.
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Clive Kirkpatrick
Head of Operational Fulfilment
Clive is responsible for the development and growth of Pepper Advantage’s global BPO centres. The Pepper Advantage Hub provides a one-stop-shop for clients and businesses to grow their teams and operations remotely.
Sinead Okosi
Head of Data and Analytics
Sinead joined Pepper Advantage in 2021 and is responsible for the strategic enhancement of data and analytics across all business units.
Gerald (Jerry) Parascandolo
General Counsel
Jerry has worked with Pepper Advantage since September 2013, and serves as the highest-ranking figure of legal authority across all jurisdictions.
Meet our European leadership team
Juan Arsuaga
Head of Client Solutions, Spain
Juan is responsible for developing the Spanish branch of the business, as well as leading due diligence and advisory activities, and managing relationships with Pepper Advantage’s Spanish clients.
Carlos Herrera Boxó
Head of Servicing, Spain
Carlos is responsible for running Pepper Advantage’s operations in Spain and leading all servicing structures, including in the real estate, litigation, customer service and collection sectors.
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Fraser Gemmell
Chief Executive Officer (Interim), Ireland
Fraser leads the Pepper Ireland executive team, sits on the Ireland Board of Executive Directors, and is responsible for all aspects of the Irish business.
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Aaron Milburn
Managing Director, United Kingdom
Thomas Ziogas
Chief Executive Officer, Greece
As operations and business development lead at Pepper Advantage Greece, Thomas is at the forefront of providing real estate management solutions across one of Europe’s largest territories.
Meet our Asian leadership team
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Mukund Kulkarni
Chief Executive Officer, Pepper Advantage India Pvt. Ltd
Mukund Kulkarni joined Pepper Advantage in July 2022. As CEO, Mukund is responsible for driving Pepper Advantage’s development in India, as well as maintaining the highest levels of customer service.