Pepper Advantage India

About us

Pepper Advantage India is dedicated to empowering success. We streamline the customer journey with cutting-edge technology and credit management expertise.

Since 2019, we’ve supported India’s businesses with tailored services from debt resolution to investment advisory. Our experts use data insights to drive growth across 50 cities and over 6000 PIN codes. With 100+ specialists, we are a trusted partner on panels of major banks, non-banking financial institutions and asset managers. Our goal is to create a brighter future for India’s economy through strategic partnerships.

The origin story of Pepper Advantage India

Pepper India Resolution Private Limited began as a joint venture between Pepper Group and ABK Resolution, specialising in distressed asset management and resolution services in India. Committed to developing and delivering exceptional credit management solutions, today Pepper Advantage India is one of the fastest-growing credit management firms in the country.

What we offer

As the demand for outsourced debt services from banks grows, Pepper Advantage India is actively expanding its offerings. Our centralised, technology-driven models attract banks and fintechs without physical infrastructure. Our debt resolution and collections services include field collections, tele-calling, digital engagement, allocation, settlement and asset possession, ensuring effective debt management and recovery.

In credit operations, we focus on client engagement and support, providing personalised assistance and addressing inquiries to maintain smooth credit processes. Our credit risk tool, LoanGuard, handles document verification, risk assessment and data triangulation to evaluate creditworthiness and mitigate risks, while robust legal processes ensure efficient asset recovery.

LATEST INSIGHTS

December 12 2023 | 2-minute read

Pepper Advantage India’s Technology Hub drives AI product development

Following the acquisition of LoanGuard, formerly known as Rieom.ai, we have established a world-leading Technology Hub in Pune, Maharashtra, underscoring Pepper Advantage India’s commitment to meeting the needs of its rapidly growing customer base, which has surged by 40% since December 2022.

Our business in numbers

AS AT JUNE 2023

Assets Under ManagementUS$18bn

$18bn

Asset classes

Clients

We work with India's most trusted brands

An inspiring future

The financial landscape of India is undergoing a profound transformation driven by the rapid advancement of banking tech. Leveraging Pepper Advantage India’s cutting-edge technologies means more people can experience the pluses of this revolution in a properly managed way.

We’re leading a technological wave that is democratising financial access, offering people and the businesses that serve them secure, efficient and convenient avenues to manage their finances.

Boosting financial inclusion

Providing financial services to underserved communities remains a challenge for the banking sector. Pepper Advantage India has taken up the mantle to bridge this gap.

Upholding information security

Pepper Advantage India is ISO 27001 Certified, ensuring enhanced data security, regulatory compliance, customer trust and effective vendor management.

Mitigating risk

We proactively evaluate credit risk and prevent fraud during the loan application phase, addressing various underwriting risks to ensure secure and sound lending practices.

LoanGuard security

LoanGuard is our pre-payout credit risk tool assessing loan applications at scale, offering customer and policy checks and analysis, all deployable via secure data transfer tools.

Elevated customer satisfaction

We excel in customer service with personalised approaches, digital innovation, accessibility, quick issue resolution and regulatory compliance, fostering lasting customer relationships.