Credit Intelligence

Pepper Advantage’s Credit Intelligence Platform uses real-time data to provide insights for smarter business decisions, enhancing your company’s performance and making customer experiences better.

What we offer

With our intuitive Credit Intelligence Platform, you can manage multiple asset classes in one place and keep track of customer performance and trends over time.

Say goodbye to non-interactive PowerPoints and retrospective PDFs and hello to real-time data and analytics that put you in the driving seat. Access the information you need in the format that’s right for you at any time.

Intelligent credit analysis

Pepper Advantage’s Credit Intelligence Platform, crafted on Tableau and accessible through an online portal, offers in-depth analysis spanning performance and operational metrics. Users can customise report parameters, delve deeper into data and effortlessly share insights via PDFs, images, PowerPoint presentations or datasets, streamlining collaboration. Additionally, it maintains an extensive archive of reporting data.

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Excellence in data and analytics

Derived from over one million active borrowers, our data transforms into invaluable insights for client decisions, enriching business strategies and customer experiences. We’re fully committed to driving excellence in data-driven solutions – vital for managing risks, enhancing customer experiences, optimising operations and maintaining a competitive edge.

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Expert teams

Backed by a dedicated team of data scientists, engineers and analysts, our comprehensive business functionality meticulously builds and maintains our data and intelligence systems. This cohesive effort ensures the reliability and efficiency of our platforms, empowering clients with robust insights for informed decision-making and enhanced business performance.

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Immediate insights and trends

We specialise in Data as a Service (DaaS) and Management Information (MI), seamlessly integrating third-party data sources. Our platform ensures detailed operational data is readily accessible, empowering users with immediate insights and informed decision-making capabilities, all at their fingertips for enhanced operational efficiency and strategic planning.

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Solid governance

Pepper Advantage helps companies by providing real-time Management Information (MI) reporting and data analysis that ensures they meet regulatory requirements. This includes making sure their conversations with customers are high quality, resolving complaints effectively and ensuring fair customer outcomes.

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Key benefits

1-ICONPOS-Cashflow-predictor

Cashflow predictor

Understand your position under different macroeconomic situations.

2-ICONPOS-360-client-view

360º client view

Determine the right credit solutions at the right time.

3-ICONPOS-Improved-customer-outcomes

Improved customer outcomes

Apply our data to credit scores and deliver the best offers.

4-ICONPOS-Better-team-effectiveness

Better team effectiveness

Improve productivity and reduce operational costs.

5-ICONPOS-Increased-profitability

Increased profitability

Determine the right time to exit and boost profits.

6-ICONPOS-Portfolio-outcome-predictor

Portfolio outcome predictor

Forecast how portfolios will perform under different economic scenarios.

7-ICONPOS-Save-time-and-money

Save time and money

Determine which customer contact methods result in better payment rates

8-ICONPOS-Identify-default-risk

Identify default risk

Develop the best payment plans for customer success.

Why Pepper Advantage?

Addressing emerging challenges holistically
Drawing from a global network, we collect and structure credit data to meet diverse client needs. Our platform ensures data security through encryption and access controls. Leveraging cutting-edge technology, we deliver insights to financial decision-makers across Europe and the Asia Pacific.

Our strategy: fortify core services, invest in data and technology, empowering clients with actionable intelligence. From portfolio assessment to call-centre optimisation, clients access the latest insights effortlessly.

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Customer-centric 360° data structures

By using real-time data and analytics and deep customer profiling, businesses become empowered to operate more efficiently, minimise risks and better serve their customers – more crucial than ever in today’s fluctuating economic landscape.

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Information management reporting

Keeping track of how your portfolio is progressing is easy with the Credit Intelligence Platform because everything is in one place, with user-friendly graphs and performance metrics accessible with a click of a mouse.

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Rich data quality

With more than two decades in the field and working with one million active borrowers, Pepper Advantage has access to unparalleled data in terms of quality and reach. Our data governance strategy allows trusted intelligence to be provided at real-time speed.

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Segregate by client or function

Our Credit Intelligence Platform conforms to your business structure, whether your teams are client or function focused. Access to the right intelligence will allow them to do their jobs with maximum efficiency and productivity.

Ensuring client satisfaction

Our data-driven approach enhances customer financial journeys, empowering you to guide them towards optimal decisions. This not only improves outcomes but also boosts brand ratings, reflecting positively on your organisation’s commitment to customer-centric solutions and excellence in financial services.

S&P ranking

Strong

We’ve maintained this rating since 2012 and have been included on S&P’s Global Select Servicer List