06 September 2023

What is consumer duty?

Many have asked this question in the UK as the FCA’s new Consumer Duty rules have come into effect. While these rules don’t define consumer duty per se, they do require financial services firms to put consumer duty into practice by acting to “deliver good outcomes for retail customers.”

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26 July 2023

Meet Sinead Okosi, Head of Data and Analytics

At Pepper Advantage, we're committed to building centres of excellence, made up of talented individuals that embody a can-do spirit. This week, we shine the spotlight on Sinead Okosi, Head of Data and Analytics who joined the Pepper Advantage team in 2021. Sinead is responsible for the strategic...

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21 June 2023

UK Mortgage Risks Rise

This report follows an article published in November 2022 that showed Direct Debit Rejection (DDR)1 rates were increasing across our portfolio, even as the rate of mortgages in arrears remained steady. It is important to note at the outset that our portfolio has a higher composition of borrowers...

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