UK Arrears Hit New High
This report is the latest in a series that tracks mortgage data across Pepper Advantage’s UK portfolio of over 100,000 residential mortgages. It is important to note at the outset that our portfolio has a higher composition of borrowers who qualify for needs-based support and are therefore more...
UK-India trade deal to bridge India's credit gap
UK trade envoys recently visited India as the two countries seek to conclude nearly two years of negotiations. Indian media are reporting that a deal could be reached by the end of the month. A deal would bring the two countries closer together and pave the way for deeper commercial cooperation.
Pepper Advantage grows customer base 40%
Growth driven by demand for credit management and technology in higher interest rate environment Data and technology investments lead to new customer wins across both banking and non-banking sectors Strong Asian growth driven by Indian and Indonesian markets
What is consumer duty?
Many have asked this question in the UK as the FCA’s new Consumer Duty rules have come into effect. While these rules don’t define consumer duty per se, they do require financial services firms to put consumer duty into practice by acting to “deliver good outcomes for retail customers.”
Providing better customer outcomes during times of financial stress
In our previous article, Fraser Gemmell, Group CEO, took a look at the current market environment in the UK and some of the steps that can be taken to ease the financial stress we see rising alongside interest rates. He highlighted the importance of understanding a given situation through a...
UK Insights: Not 2008’s mortgage market
Pepper Advantage is headquartered in the UK, where inflation, the rising cost of living, and interest rate rises dominate headlines, and borrowers are worried. Our call centres reflect the scale of this worry – we’re seeing more mortgage holders contacting us with concerns about what rising rates...
Pepper Advantage sees highest growth in UK mortgage arrears rate since Financial Crisis
Global credit intelligence provider, Pepper Advantage, has published data on its UK residential mortgage portfolio that reveals an 11% jump in its rate of arrears The rise is consistent with a 33% year-on-year increase in the rate of loan repayment collection failures – or Direct Debit Rejections...
UK Mortgage Risks Rise
This report follows an article published in November 2022 that showed Direct Debit Rejection (DDR)1 rates were increasing across our portfolio, even as the rate of mortgages in arrears remained steady. It is important to note at the outset that our portfolio has a higher composition of borrowers...