Clive Kirkpatrick joins executive team to lead the Pepper Advantage Hubs
London, 18 December 2023 – Pepper Advantage, a global credit intelligence company, announces the appointment of Clive Kirkpatrick to its Global Executive team as the Head of Operational Fulfilment, effective 1 January 2024. In this role, he will lead the Pepper Advantage Hubs, taking over from Aaron Milburn, who is currently based in Jakarta as Managing Director of Pepper Advantage Indonesia. Clive’s appointment signals Pepper Advantage’s commitment to developing the Pepper Advantage Hubs, which provide offshoring options for clients and businesses to help them grow their teams and operations remotely and efficiently.
A successful executive with over 30 years of experience in banking and financial services, both in Australia and internationally, Clive has worked in management positions at St George Bank and the Yellow Brick Road Group. He is based in Sydney and serves as Director of Bula Outsourcing Pty Ltd and Deputy Chair of the Finance Brokers Association of Australasia. As Head of Operational Fulfilment, Clive will be responsible for leading the development and growth of Pepper Advantage’s global offshoring centres in Fiji and Indonesia. He is very familiar with the company’s operations, having been appointed non-executive Director of the Pepper Advantage Hubs, both Fiji and Indonesia, in November 2022.
“The global business process outsourcing (BPO) market is estimated to grow between 4-5% annually over the next five years, with volumes projected to reach US$440 billion by 2028.” said Fraser Gemmell, Group CEO, Pepper Advantage. “Our BPO offering presents a huge opportunity for Pepper Advantage, and Clive’s skills and experience will be instrumental in driving further growth. His dedication to providing the highest level of data-driven customer service matches our own. I look forward to working with him as we continue to expand the Pepper Advantage Hubs to financial and non-financial clients around the world.”
“Pepper Advantage’s commitment to developing the most advanced data and technology to support clients and enhance customer service sets the company apart,” said Clive Kirkpatrick. “I'm thrilled to be joining at this exciting juncture and look forward to growing the Hubs together with the talented teams in both Fiji and Indonesia.”
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